1. Information We Collect
a. Personally Identifiable Information (PII): We collect PII like your name, email address, phone number, and address when you create an account, place an order, or contact us for support. This information is necessary for providing our services and customer support.
b. Non-Personally Identifiable Information: We may collect non-personally identifiable information, including your IP address, browser type, device information, and usage patterns when you visit our website. This data helps us enhance user experience and improve our services.
2. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Providing Services: Delivering products, processing orders, and offering customer support.
- Communication: Sending transactional emails, order confirmations, and responding to your inquiries.
- Personalization: Customizing your experience and delivering content and product recommendations based on your preferences.
- Analytics: Analyzing user behavior, trends, and preferences to improve our website and services.
- Marketing: With your consent, sending promotional offers, updates, and newsletters.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
a. Service Providers: Third-party service providers assisting us in operating our website, fulfilling orders, and providing customer support.
b. Legal Compliance: Sharing information in response to valid legal requests or to comply with applicable laws and regulations.
4. Your Choices
a. Opt-Out: You can opt out of receiving promotional emails by following the instructions in the emails you receive. Please note that even if you opt out, you may still receive non-promotional messages related to your account or transactions.
b. Access and Correction: You can access, update, or delete your personal information by contacting us at email@example.com.
5. Security Measures
We employ industry-standard security measures to protect your information. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure.
6. Children’s Privacy
Tool Scoop does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with their information, please contact us, and we will promptly delete such data.
8. Contact Us